Adaptec 39160 Installation Guide download pdf (Page 13)

Troubleshooting

Double-click the

SCSI Controller

icon. The software driver for

the Adaptec SCSI Card 39160 is listed as 29160(N), 39160,

AHA-3960D, AIC-7892/7899 Ultra160 PCI SCSI Controller.

■

If the driver is listed, the Adaptec SCSI Card 39160 driver is

loading properly.

■

If the driver is listed but has an exclamation mark inside a

yellow circle the software driver may conflict with other

hardware using the same resources. Double-click the icon

to see the device status and possible solutions.

■

If the driver is listed but has an “X” inside a red circle, the

Adaptec SCSI Card 39160 software driver is disabled and

isn’t loading.

■

If the SCSI Controller icon or the Adaptec SCSI Card 39160

software driver is not listed, reinstall the driver. (For

instructions on how to do this, refer to the

Ultra160 Family

Manager Set User’s Guide

An “X” inside a red circle appears with the Adaptec SCSI Card 39160

software driver in Device Manager. What does this mean?

It means that the Adaptec SCSI Card 39160 software driver is dis-

abled and isn’t loading.

To enable the driver

Double-click the Adaptec SCSI Card 39160 software driver in

Device Manager.

Under the General

tab, click the

Original Configuration (cur-

rent)

box.

What if there is no SCSI Controller icon under Device Manager, or the

software driver for the Adaptec SCSI Card 39160 does not appear

under Device Manager?

If the SCSI Controller icon or the software driver do not appear

Double-click the

Add New Hardware

icon in Control Panel.

Click

to begin installing your new hardware.

Select

Yes (recommended)

and click

to have Windows

search for the Adaptec SCSI Card 39160.

Follow the on-screen instructions.

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