Adaptec AFW-1430 User's Guide download pdf (Page 3)

Adaptec Customer Support

If you have questions about installing or using your Adaptec product, check this

document first—you will find answers to most of your questions here. If you need

further assistance, use the support options listed below.

Technical Support Identification (TSID) Number

■ Before contacting Technical Support, you’ll need your TSID. The TSID helps us

provide more efficient service by accurately identifying your product and

support status. The 12-digit TSID can be found on the white barcode-type label

included inside the box with your product.

■ Affix your TSID label here:

Support Options

■ Search the Adaptec Support Knowledgebase (ASK) at http://ask.adaptec.com for

articles, troubleshooting tips, and frequently asked questions for your product.

■ For support via Email, submit your question to Adaptec’s Technical Support

Specialists at

http://ask.adaptec.com.

North America

■ Visit our Web site at http://www.adaptec.com.

■ For information about Adaptec’s support options, call +1 408-957-2550, 24 hours

per day, 7 days per week. To speak with a Technical Support Specialist,

■ For Hardware products call +1 408-934-7274,

Monday to Friday, 3:00

A.M. to 5:00 P.M., Pacific Time.

■ For RAID and Fibre Channel products call +1 321-207-2000

Monday to Friday, 3:00

A.M. to 5:00 P.M., Pacific Time.

To expedite your service, have your computer in front of you.

■

To order Adaptec products, including accessories and cables, call +1 408-957-7274.

FireConnect AFW-1430 UG.book Page ii Monday, August 20, 2001 6:41 PM

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Adaptec AFW-1430 User's Guide Page 3