Adaptec APA-358 User Manual download pdf (Page 124)

SnapBack Live!

124

Chapter 7— Troubleshooting

Window NT

The “SnapBack Operators” group does not

Trouble

exist after install.

SnapBack Console will create this group after the first

successful log in. The install program does not make this

group. This group should be a Local group, not a Global

group.

Console “WINRPC: Connection was refused”

Console “Error connecting with server”

Console “Error XXXX attaching to Server”

Console “Error XXXX while trying to Login”

Windows NT servers can only connect using

Internet/None protocol on the console login screen. The

client program and server program must both use either

SPX or TCP protocols.

Console “Invalid User/Password”

Ensure that:

• The user password is valid.

• The user password is in correct case. NT uses case

sensitive passwords.

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Adaptec APA-358 User Manual Page 124