Adaptec AFW-4300 Installation Guide download pdf (Page 11)

AFW-4300 User’s Reference

Troubleshooting

The following tips are general troubleshooting procedures:

■ Check that the card is seated evenly all the way into the PCI

slot.

■ Check motherboard system documentation to ensure that bus

mastering support is provided and enabled for the slot

containing the AFW-4300.

■ Check if the card is not detected by the operating system

and/or the driver fails to load, to try moving the card to a

different PCI slot.

■ Check that the 1394 cable is properly connected between your

AFW-4300 and the DV camcorder or other peripehrals.

■ Check the Windows 2000 Event Log if you encounter problems

loading the drivers on your Windows 2000 operating system.

■ Check the Troubleshooting section of your operating system

user manual.

■ Check the Software Tutorial or Read Me file on this CD if you

encounter any problems with your software.

■ For the Power Macintosh system, verify that the card is seen by

the Apple System Profiler

To verify that the card is seen by the Apple System Profiler,

follow these steps:

1. Pull down from the Apple Menu to Apple System Profiler.

2. Click the Devices and Vol u me s tab.

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Adaptec AFW-4300 Installation Guide Page 11