User GuideDrive Image 5.0®
Introduction2Drive Image System RequirementsIMPORTANT!Drive Image is not supported for use with servers, including Windows NT Server, Windows 2000 Ser
Appendix A: Additional Tasks92Editing the Virtual Floppy DiskYou may wish to modify the Virtual Floppy disk to include custom information, such as req
PowerQuest Drive Image 933Drag the file you wish to change to your desktop, then right-click it and choose Edit.To add a custom driver that is not cur
Appendix A: Additional Tasks94If you use an international keyboard or character set, you must edit the AUTOEXEC.BAT and CONFIG.SYS files on the rescue
95APPENDIXBSetting Up Removable Storage DevicesThis appendix includes general information about using removable storage devices with Drive Image. It a
Appendix B: Setting Up Removable Storage Devices96Iomega DriversIomega provides a driver loader program that allows you to load drivers from the AUTOE
PowerQuest Drive Image 97If you are using a non-Iomega SCSI adapter with the SCSI Zip drive, the SCSI adapter must be ASPI-compatible and an ASPI mana
Appendix B: Setting Up Removable Storage Devices98Assigning Specific Drive Letters for Iomega DrivesTo specify the first drive letter you want the Iom
PowerQuest Drive Image 99Optional Switches/PPauses screen messages after the driver has been loaded and initialized. Press any key to continue the ope
Appendix B: Setting Up Removable Storage Devices100If the following conditions exist, the device driver will not be loaded into memory and the message
PowerQuest Drive Image 101Adaptec AVA-2825Adaptec AHA-2840VL/2842VLAdaptec AHA-2840A/2842AASPI4DOS.SYSISA BusAdaptec AHA-1540B/1542BAdaptec AHA-1540C/
3CHAPTER1Getting StartedThis chapter includes the following information:• Installing Drive Image• Creating Rescue Diskettes under Windows• Installing
Appendix B: Setting Up Removable Storage Devices102Parallel Port Trantor MiniSCSI Plus (T348)Adaptec MiniSCSI Plus (APA-348)MA358.SYS If needed, add t
103APPENDIXCTroubleshootingThis appendix gives solutions to problems that you may encounter while using Drive Image. Included are the following:• Acce
Appendix C: Troubleshooting104Accessing Your CD-ROM DriveIf you need to access your CD-ROM drive from Drive Image, you will need to add the command in
PowerQuest Drive Image 105Freeing Conventional Memory to Run Drive ImageThe Drive Image executable running under DOS requires a minimum of 400KB of me
Appendix C: Troubleshooting106After the diskette is formatted and the operating system files are transferred, you will be able to boot the computer fr
PowerQuest Drive Image 107Deleting Operating System Compression FilesIf you use DOS 6.22 and your system doesn't have any compressed drives (for
Appendix C: Troubleshooting108Resolving Partition Table ErrorsIn some cases, PowerQuest technical support can help you fix partition table errors with
PowerQuest Drive Image 1097Restore the backup files as necessary.Generating Diagnostic Reports with PARTINFOPARTINFO, a PowerQuest utility program inc
111APPENDIXDPowerQuest Technical SupportBefore Contacting Technical SupportPowerQuest is committed to providing you with comprehensive technical suppo
Chapter 1: Getting Started4Installing Drive ImageYou can install Drive Image from any of the following operating systems:• Windows 95/98 • Windows Me•
Appendix D: PowerQuest Technical Support112Upon registration, PowerQuest provides 30 days of complimentary technical support from the day of your firs
PowerQuest Drive Image 113TelephoneThe U.S.A. call center is open Monday through Friday from 7:00 a.m. to 6:00 p.m., MST/MDT. The European call center
PowerQuest Drive Image 115Numerics1024 cylinder boundary, indicators displayed for 562 GB boot code boundary, indicators displayed for 56Aaccessing
Index116partitions 57QuickImage definitions 14scheduled QuickImage tasks 19device drivers, installing 6diagnostic reports, generating with PARTINF
PowerQuest Drive Image 117Iomega drivers 96ASPI managers 97assigning drive letters 98cannot see Zip drive attached to USB port 96editing GUEST.INI
Index118why run QuickImage 6Rremovable mediaCastlewood ORB drive 89Iomega 96MO drives 98setting up for use with Drive Image 95using with network
PowerQuest Drive Image 119upgrading your hard disk 43USB CD-R drives 23USB port, cannot use Zip drive attached to 96user files, backing up with Dat
Index120PowerQuest Documentation FeedbackIf you would like to provide feedback on the Drive Image documentation, please complete this survey and fax i
PowerQuest Drive Image 5You cannot install Drive Image on a dynamic disk. Dynamic disks are not supported.Drive Image 5.0 will not overwrite previous
Chapter 1: Getting Started6This batch file creates two rescue diskettes. The first diskette is a DOS boot diskette. It also contains the removable med
PowerQuest Drive Image 7Drive Image DOSYou should use Drive Image DOS if you want to perform one of the following tasks:• You want to do a disk to dis
Chapter 1: Getting Started8Running QuickImageQuickImage is a Windows-based product and must be run from your hard disk.1 From the Windows Start menu,
PowerQuest Drive Image 92Reboot your machine.DOS loads and displays an A: prompt.3Insert the Drive Image program floppy (Diskette #2 of the Drive Imag
11CHAPTER2QuickImageThis chapter includes the following information:•Overview• Creating a QuickImage Definition• Opening an Existing QuickImage Defini
PowerQuest® Drive Image® 5.0User GuideManual Version 1—September 2001© 1994–2001 PowerQuest CorporationAll rights reserved. This product and/or its us
Chapter 2: QuickImage12OverviewUse QuickImage to create or restore an image file from within Windows and to run Drive Image at the time and frequency
PowerQuest Drive Image 13If desired, you can enter a path to specify removable media, such as a CD-R drive or Zip drive. (You cannot browse to a CD dr
Chapter 2: QuickImage146(Optional) Click Advanced Options to check for file system errors, verify disk writes, verify image contents, split an image f
PowerQuest Drive Image 153Click Delete.Creating an Image or Scheduling a TaskAfter you have created a QuickImage definition, you can either create the
Chapter 2: QuickImage16To create only one backup schedule, deselect Show multiple schedules, then continue with step 4.4Click New.5Select how often yo
PowerQuest Drive Image 17IMPORTANT!The three options “Stop the task if it runs” for a specified number of hours or minutes, “Stop the task if the comp
Chapter 2: QuickImage1813(Optional) Select Wait until shutdown to run Drive Image if you want to wait until you shut down the computer to run Drive Im
PowerQuest Drive Image 193Click Edit.Make the changes you want to the definition.4Click Apply then click OK.Deleting a Scheduled Task If you have crea
21CHAPTER3Creating Image Files with Drive Image DOSThis chapter includes the following information:•Overview• Image Files and Hardware Configurations•
iiiPowerQuest® End User License AgreementIMPORTANT: Read this before using your copy of PowerQuest software.This document is a legal agreement between
Chapter 3: Creating Image Files with Drive Image DOS22OverviewYou can use Drive Image to create image files on any physical or logical drive that DOS
PowerQuest Drive Image 23PowerQuest has developed a solution that will allow you to update and edit the BOOT.INI file. The executable is NTFSINI.EXE.
Chapter 3: Creating Image Files with Drive Image DOS24If you have multiple hard disks in your machine, the Select Source Drive screen appears. If you
PowerQuest Drive Image 25black indicator for the 1024 cylinder limit. The indicators can be useful when you are creating partitions that need to be bo
Chapter 3: Creating Image Files with Drive Image DOS267Type the desired path and image filename in the Image File field (for example, D:\MYIMAGE.PQI).
PowerQuest Drive Image 27If you are saving to floppy disks, be aware that drive letter A: is temporarily assigned to the virtual floppy used to boot D
Chapter 3: Creating Image Files with Drive Image DOS28• No Compression is usually the fastest method for creating an image file and is useful if stora
PowerQuest Drive Image 29If you entered a name of a current file (step 6), Drive Image displays a message that <path and filename> already exist
Chapter 3: Creating Image Files with Drive Image DOS30Advanced OptionsThe Create Image Advanced Options dialog appears when you click Advanced Options
PowerQuest Drive Image 31Verify Image Contents If you select this option, Drive Image:• Checks to see that all of the segments ofthe image (such as my
ivof the Commercial Computer Software-Restricted Rights at 48 CFR 52.227-19, as applicable. Contractor/Manufacturer is PowerQuest Corporation/P.O. Bo
33CHAPTER4Restoring Image Files with Drive Image DOSThis chapter includes the following information:•Overview• Restoring Images from CD Drives• Restor
Chapter 4: Restoring Image Files with Drive Image DOS34OverviewThis chapter describes restoring a Drive Image image file to a different drive or parti
PowerQuest Drive Image 353In the Image File field, enter the path and filename of the image file you want to restore, or click Browse to select the pa
Chapter 4: Restoring Image Files with Drive Image DOS36myfile.002, myfile.003, and so forth) are available for you to open, the internal data structur
PowerQuest Drive Image 37The partition list includes all the partitions on your machine. If you have more than one hard disk, the first column in the
Chapter 4: Restoring Image Files with Drive Image DOS3810Click Resize.The Resize Partition window appears.11In the New Size field, enter the size for
PowerQuest Drive Image 3913Click Next.If you selected an existing partition as the destination, a message appears to remind you that the existing part
Chapter 4: Restoring Image Files with Drive Image DOS40Drive Image displays all the information you have entered to this point. To change any settings
PowerQuest Drive Image 41The Restoring the Image dialog appears, tracking the progress of the image restore. Upon completion, the following message ap
PowerQuest Drive Image vIntroductionWhat Is Drive Image? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4: Restoring Image Files with Drive Image DOS42Skip Bad Sector CheckThis is selected by default to save time in restoring the image file.Altho
43CHAPTER5Copying Disk to DiskThis chapter includes the following information:• Preparation• Procedure• Advanced OptionsPreparationIf you are upgradin
Chapter 5: Copying Disk to Disk44If you are copying from one partition to another partition on the same hard disk, go directly to the steps outlined u
PowerQuest Drive Image 45If there is no Auto-Detect option, you may be required to enter the specific number of heads, cylinders, and megabytes of the
Chapter 5: Copying Disk to Disk46The Select Source Drive screen appears.2Select the disk or disks that include partitions you want to copy, then click
PowerQuest Drive Image 47You may need to scroll to view all the partitions in the list. Note that if you have more than one hard disk on your machine,
Chapter 5: Copying Disk to Disk487If the destination partition or unallocated space is not large enough to accommodate the partition you wish to copy,
PowerQuest Drive Image 4910In the New Size field, type the size for the partition (in MB), then click OK.The size you enter must be equal to or larger
Chapter 5: Copying Disk to Disk50The Select Copy Type screen appears.14Select Replace or Backup to indicate why you are running Drive Image, then clic
PowerQuest Drive Image 51The Select Disk Write Mode screen appears.15Click Fast Mode to copy data as quickly as possible without integrity checks, or
Table of ContentsviChapter 4: Restoring Image Files with Drive Image DOSOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 5: Copying Disk to Disk52Drive Image displays all the information you have entered to this point.17(Optional) To alter any settings, click Bac
PowerQuest Drive Image 53Advanced OptionsThe Disk to Disk Advanced Options dialog appears when you click Advanced Options at the Ready To Copy Disk To
Chapter 5: Copying Disk to Disk54Hide Source Partitions After CopyIf you selected Replace at the Select Copy Type screen, this option is selected by d
55CHAPTER6Common Partition Management TasksThis chapter includes the following information about the Tools menu in Drive Image DOS:• Displaying Drive
Chapter 6: Common Partition Management Tasks56Displaying Drive InformationThe Display Drive Information option lets you view information about the par
PowerQuest Drive Image 57It is not necessary to manually create an extended partition when you restore an image of a logical partition. Drive Image au
Chapter 6: Common Partition Management Tasks58The Delete Partitions window appears. 2From the Physical Drives drop-down list, choose the disk where th
PowerQuest Drive Image 59Before hiding and unhiding partitions, be aware of the following restrictions.• Hiding or unhiding a partition can cause the
Chapter 6: Common Partition Management Tasks60Setting the Active PartitionThe Set Active Partition feature allows you to make a primary partition the
61CHAPTER7ImageExplorerThis chapter includes the following information:•Overview• PowerQuest ImageExplorer—Main Screen• Modifying Images• Restoring Fi
PowerQuest Drive Image viiMobile Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 7: ImageExplorer62ImageExplorer also provides description capabilities, so you can easily identify individual image files and partitions.Image
PowerQuest Drive Image 63Modifying ImagesYou can use the Copy to Image feature in ImageExplorer to copy single or multiple partitions to new or existi
Chapter 7: ImageExplorer64The Copy to Image dialog displays the filename for the image file you are modifying (or allows you to type a filename for a
PowerQuest Drive Image 65Splitting an Image into Multiple FilesYou can use ImageExplorer to split image files after they have been created. Use Split
Chapter 7: ImageExplorer66Combining Files that Make up an ImageIf you select a file that is part of a split image (an image that is split across sever
PowerQuest Drive Image 673Specify any other options for the new image file (such as a description, a password, or a split size).4Click Copy.Adding or
Chapter 7: ImageExplorer68If you selected an image file that was created with an older version of Drive Image or ImageExplorer, a progress bar display
PowerQuest Drive Image 692Click File ➤ Verify Image.3When the check is complete, click OK.You can also right-click an image file, then click Verify Im
Chapter 7: ImageExplorer703Click OK to exit the dialog.Displaying Information About Partitions1 From the Locate or Recent pane, double-click the image
PowerQuest Drive Image 714Click OK to exit the dialog.Viewing Files within an Image FilePowerQuest ImageExplorer enables you to view files within an i
Chapter 7: ImageExplorer723(Optional) Specify the default byte size for splitting an image file.For example, if you want to save the file to CD, you c
73CHAPTER8PowerQuest DataKeeperThis chapter includes the following information:• Getting Started• Monitoring Your System• Creating Custom Backups• Mob
Chapter 8: PowerQuest DataKeeper74Getting StartedPowerQuest DataKeeper provides an easy way for you to perform secure, automated backups of all your i
PowerQuest Drive Image 751 Insert the Drive Image CD into the CD-ROM drive.2Click Install DataKeeper in the installation browser, then follow the on-s
Chapter 8: PowerQuest DataKeeper763Type the full path to the primary backup location in the text box, then click Next. The primary location can be a f
PowerQuest Drive Image 77Creating Custom BackupsDataKeeper has many options, beyond the default settings, that let you customize how your data is back
Chapter 8: PowerQuest DataKeeper78Specify file types (continued)To move file types between the Backup Files Matching and Ignore Files Matching list bo
PowerQuest Drive Image 793(Optional) Save all the backup options you have chosen to a backup specification file (.DKS) for later use. Click File ➤ Sav
Chapter 8: PowerQuest DataKeeper80You can now select to back up all files that meet the backup criteria you specified (the default choice). Or, you ca
PowerQuest Drive Image 811 From DataKeeper, click the Restore tab.2Select the backup location, then click OK.If you only have files at one backup loca
PowerQuest Drive Image 1IntroductionWhat Is Drive Image?Drive Image is a fast, inexpensive, and complete hard-disk imaging solution. Unlike file-by-fi
Chapter 8: PowerQuest DataKeeper822Check the Tag and Version columns of the Contents pane. You may need to scroll to the right to see the columns. The
PowerQuest Drive Image 83Getting HelpWhen you need information beyond what this user guide provides, online Help is your best solution. Click Help in
Chapter 8: PowerQuest DataKeeper84Clicking the “–” near the upper-right corner of the DataKeeper window will minimize the program to the Windows syste
85APPENDIXAAdditional TasksThis appendix includes the following information: • Using Drive Image with SCSI Hard Disks• Using Drive Image with Drive Ov
Appendix A: Additional Tasks86Using Drive Image with SCSI Hard DisksTo use Drive Image on a SCSI hard drive, you must have a SCSI controller card that
PowerQuest Drive Image 874Restart the computer again, allowing the drive overlay program to load.5Put your Drive Image bootable diskette in your diske
Appendix A: Additional Tasks88• The BIOS is upgraded to a BIOS that supports larger drives.• The destination drive is a SCSI drive that is larger than
PowerQuest Drive Image 895Restart the computer and allow the drive overlay program to load. 6Put your Drive Image bootable diskette in your diskette d
Appendix A: Additional Tasks90Refer to your ORB drive owner’s manual, or contact Castlewood Systems, Inc. (www.castlewood.com or [email protected])
PowerQuest Drive Image 916Look for a line that includes the word MSCDEX. The /L:drive parameter (in which drive is the drive letter that was assigned
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